The best way to assure satisfaction is to thoroughly review your vehicle BEFORE the work begins and AFTER the work is completed directly with the cleaning specialist assigned to your vehicle. Do not let your personal cleaning specialist leave until you are satisfied with your job.
We will assume that you have accepted the results of your cleaning specialists' work once they leave. Therefore, once your cleaning specialists leave we are not responsible for refunding your deposit.
We ask our customers to email us with reviews of our staff members and provide feedback. These results will be shared with them. Our expectation is to maintain a high level of customer satisfaction.